Summary
Module Status
System Metrics
Scheduled Maintenance
Incidents
System Operational
All systems are running and performing as expected.
Operational
Performance Degraded
Outage
HEALTH LOYALTY SaaS
HEALTH LOYALTY Portals
PharmaSalesSupport
Authentication
Registration
100.00%
Uptime
Login
100.00%
Uptime
Multi Factor Authentication - Authenticator App
100.00%
Uptime
Multi Factor Authentication - SMS
100.00%
Uptime
Permission Management
100.00%
Uptime
Account Management
100.00%
Uptime
Financial Services
E-Transfer Payments
100.00%
Uptime
Compassionate Care
100.00%
Uptime
Sampling
100.00%
Uptime
Integration Services
Private Domain Masking / DNS
100.00%
Uptime
External Data Injestion
100.00%
Uptime
External Data Extraction
100.00%
Uptime
Health Loyalty Bridge
100.00%
Uptime
Communications
Call Center Operations
100.00%
Uptime
Email
100.00%
Uptime
SMS
100.00%
Uptime
Click-to-Chat
100.00%
Uptime
Distribution / Sampling
100.00%
Uptime
Message Center
100.00%
Uptime
Automations
Segmentation Engine
100.00%
Uptime
Rules Engine
100.00%
Uptime
Project Builder
Form Creator
100.00%
Uptime
Coupon Creator
100.00%
Uptime
Template Creator
100.00%
Uptime
Survey Creator
100.00%
Uptime
Documents and Compliance
Health Vault
100.00%
Uptime
Reference Materials
100.00%
Uptime
AE/QC Management
100.00%
Uptime
E-Signature Control
100.00%
Uptime
AI / ML Services
Image to Text
100.00%
Uptime
Chat (Cailee)
100.00%
Uptime
Reporting Services
Dynamic Reports
100.00%
Uptime
OASIS® Reports
100.00%
Uptime
External Integration
Web Services
100.00%
Uptime
Cookie Compliance Services
100.00%
Uptime
Multi Factor Authentication Services
100.00%
Uptime
Storage Services
100.00%
Uptime
Communications Services
100.00%
Uptime
AI Services
100.00%
Uptime
Electronic Data Interchange Services
100.00%
Uptime
Banking Services
100.00%
Uptime
Authentication
Registration
100.00%
Uptime
Login
100.00%
Uptime
Multi Factor Authentication - Authenticator App
100.00%
Uptime
Multi Factor Authentication - SMS
100.00%
Uptime
Permission Management
100.00%
Uptime
Account Management
100.00%
Uptime
Member Services
Profile Management
100.00%
Uptime
Electronic Form Processing
100.00%
Uptime
Transaction Management
100.00%
Uptime
Financial Services
E-Transfer Payments
100.00%
Uptime
Integration Services
Private Domain Masking / DNS
100.00%
Uptime
External Data Injestion
100.00%
Uptime
External Data Extraction
100.00%
Uptime
Health Loyalty Bridge
100.00%
Uptime
Communications
Call Center Operations
100.00%
Uptime
Email
100.00%
Uptime
SMS
100.00%
Uptime
AI / ML Services
Image to Text
100.00%
Uptime
Chat (Cailee)
100.00%
Uptime
External Integration
Web Services
100.00%
Uptime
Cookie Compliance Services
100.00%
Uptime
Multi Factor Authentication Services
100.00%
Uptime
Storage Services
100.00%
Uptime
Communications Services
100.00%
Uptime
AI Services
100.00%
Uptime
Electronic Data Interchange Services
100.00%
Uptime
Banking Services
100.00%
Uptime
Authentication
Registration
100.00%
Uptime
Login
100.00%
Uptime
Multi Factor Authentication - Authenticator App
100.00%
Uptime
Multi Factor Authentication - SMS
100.00%
Uptime
Permission Management
100.00%
Uptime
Account Management
100.00%
Uptime
Financial Services
Compassionate Care
100.00%
Uptime
Sampling
100.00%
Uptime
Integration Services
Private Domain Masking / DNS
100.00%
Uptime
External Data Ingestion
100.00%
Uptime
External Data Extraction
100.00%
Uptime
Communications
Call Center Operations
100.00%
Uptime
Email
100.00%
Uptime
SMS
100.00%
Uptime
Distribution / Sampling
100.00%
Uptime
Documents and Compliance
PAAB
100.00%
Uptime
Literature Expiration
100.00%
Uptime
AE/QC Management
100.00%
Uptime
E-Signature Control
100.00%
Uptime
Reporting Services
Dynamic Reports
100.00%
Uptime
OASIS® Reports
100.00%
Uptime
External Integration
Web Services
100.00%
Uptime
Cookie Compliance Services
100.00%
Uptime
Multi Factor Authentication Services
100.00%
Uptime
Storage Services
100.00%
Uptime
Communications Services
100.00%
Uptime
AI Services
100.00%
Uptime
Electronic Data Interchange Services
100.00%
Uptime
Banking Services
100.00%
Uptime