[FR] We are no longer experiencing SMS delivery failures to Telus Network in Canada Over a Subset of Shortcode. This incident has been resolved.
La traduction française sera disponible sous peu
We have received a notice from our external integration that SMS messages for authentication my not be delivered to users of the Telus cellular network
We are awaiting an update from the team.
La traduction française sera disponible sous peu
We are continuing to investigate the SMS Delivery Failures to Telus Network in Canada Over a Subset of Shortcode. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
[FR] We are observing successful SMS delivery to Telus Network in Canada Over a Subset of Shortcode. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.